INTRODUCTION
Feature Summary: Add event information onto events to optionally show on schedulers for admins and/or members.
Use Case: Display additional information on a specific events. If only admins can view the notes, internal staff notes can be included in these textboxes.
PREREQUISITES
System users should know how to create or edit Events and Reservations.
If admins should view scheduler notes from the admin panel, confirm the platform can display notes on the scheduler.
Go to SETTINGS > ORGANIZATION SETTINGS > GENERAL.
Scroll down to the Show Events/Reservations Notes on Schedulers heading.
Make sure the box is checked.
If members should view scheduler notes from the member portal, confirm the member portal can display notes on the scheduler.
Go to SETTINGS > PORTAL SETTINGS > SETUP.
Scroll down to the Show Events/Reservations Notes on Schedulers heading.
Make sure the box is checked.
SETUP REQUIREMENTS
There are three configuration options.
Admin only: Single-Day and Multi-Day Events
Create or edit a note for single-day or multi-day events with recurring dates. These notes display on admin schedulers but not on the member portal.
Opening the Events page
Log in to the admin dashboard.
Expand the EVENTS panel on the side menu.
Click LIST. A new page displays.
Locate the event to update and click the three-dot icon.
Click Update. A new page displays.
Scroll down to the Note field. Type a message in the field and then click Save Changes.
CourtReserve adds the note to the event on the admin calendar.
The note does not appear on the member portal calendar.
For events with recurring dates, the same message displays on each calendar day.
Admin and Member Portal: Single-Day Event
Display a note on admin schedulers and the member portal.
Log in to the admin dashboard.
Expand the EVENTS panel on the side menu.
Click LIST. A new page displays.
Locate the event to update and click the ID number. A new table displays.
Go to the table and click the pencil icon. A popup window displays.
In the popup window, scroll down to the Display Message for the Schedulers heading, type in a message, and click Save.
CourtReserve displays the same note on the admin and member portals.
It's not possible to display different notes on admin schedulers and the member portal for the same single-day event. If the system user displays a note on the member portal and later adds text to the Note field on the Edit Event page, CourtReserve hides the note on the member portal.
Admin and Member Portal: Multi-Day Event
Follow these steps to display a unique message for each event date. This message displays on the admin and member portals.
Log in to the admin dashboard.
Expand the EVENTS panel on the side menu.
Click LIST. A new page displays.
Locate the multi-day event to update and click the ID number. A new table displays.
The table shows each day of the event as a row. Select a row and then click the pencil icon.
In the popup window, scroll down to the Display Message for the Schedulers heading, type in a message, and click Save.
Repeat the steps to display a message on a different day.
The admin and member portals display the same message on the same calendar day.
It's not possible to display different notes on the admin and member portals on the same day. If a system user displays a note on the admin and member portals and then later adds text to the Note field on the Edit Event page, CourtReserve hides the note on the member portal. The platform also shows the note on calendar days that do not have a unique one-day message.
In the screenshot below, the system user added text (Rain expected) to the Note field. The admin calendar shows the message on all days except the one day with a message in the Display Message for the Schedulers field (Lunch at 11:45).
