INTRODUCTION
This step-by-step video series is designed to guide CourtReserve Enterprise customers through the full lifecycle of Network Memberships—from setup and configuration to going live and managing members across multiple locations.
You'll learn how to:
Build and structure a Network Membership from your Location Template.
Define access and sales rules across your enterprise.
Configure local pricing, rules, and benefits for each location.
Understand what members see during signup and in their “My Membership” views.
Seamlessly transition from local memberships to a network-based model using CourtReserve’s Mass Update process.
Below, you’ll find a breakdown of each of the seven videos, including a brief overview summary of each. You can watch each video by either clicking the link or playing the embedded version directly within this article.
Video 1: Network Membership Introduction Video
Summary: This introductory video explains what a Network Membership is and how it differs from traditional single-location memberships. You'll learn how Network Memberships allow Enterprise locations to provide shared access across multiple locations, offering players a seamless experience and giving admins centralized control.
▶️ Video 1 linked here.
Video 2: Setting Up a Network Membership in the Location Template [Part 1]
Summary: In this video, we walk you through creating a Network Membership using the Location Template in the CourtReserve Enterprise Dashboard. You'll learn how to set up the core structure, including naming, short codes, pricing, reservation rules, and portal settings. We also cover which settings can be mass updated later and which should be finalized before enabling the Network Membership.
▶️ Video 2 linked here.
Video 3: Setting Up a Network Membership in the Location Template [Part 2 - Network Tab]
Summary: In this video, you'll learn how to enable the Network Membership setting and configure key rules, including which locations can sell the membership, where it can be used, and whether local settings can be managed independently. We also cover settings that can't be mass updated once the Network option is enabled.
▶️ Video 3 linked here.
Video 4: Configure Local Rules and Costs for Network Memberships
Summary: In this video, you'll learn how each location can customize settings for both Primary Memberships and Network Counterparts, including court costs, reservation rules, and local pricing. We also cover tools like Copy Costs and Event Mass Update to streamline setup, along with best practices for balancing network and local member value.
▶️ Video 4 linked here.
Video 5: Make Public & Manage Network Memberships
Summary: In this video, you'll learn how to publish Network Memberships, hide old local memberships, and manage member records, including the differences between Primary Memberships and Network Counterparts. We also cover best practices for keeping member plans organized across locations.
▶️ Video 5 linked here.
Video 6: Member View: Public Page, Primary Club, and Network Locations
Summary: In this video, you'll see how Network Memberships appear to members on the public membership page and in the My Membership section, including labeled network plans, plan management at the Primary Club, and read-only views at other locations.
▶️ Video 6 linked here.
Video 7: Migrating Existing Memberships to Network Memberships
Summary: In this final video, you'll learn how to transition from location-based memberships to Network Memberships using the mass update process. We'll cover preparation steps, resolving duplicates, completing the Network Membership Mapping Template, and working with the CourtReserve team for a smooth migration.
▶️ Video 7 linked here.