INTRODUCTION
Feature Summary: CourtReserve supports in-person card payments through Stripe Terminal readers, including the WisePOS E and S700 models. Once registered in Stripe and discovered in CourtReserve, the reader is ready to process payments at the point of sale.
Use Cases:
Accept in-person card payments at your front desk or pro shop
Register and manage multiple Stripe Terminal readers from your CourtReserve account
Reconnect or replace a reader using the Discovery tool
OVERVIEW
Setting up a Stripe Terminal reader involves three steps: preparing the reader hardware, registering it in the Stripe Dashboard, and connecting it to CourtReserve. All three steps must be completed before the reader can process payments.
Note: If your reader is already charged and connected to WiFi, you may skip Step 1 and proceed directly to Step 2.
SETUP REQUIREMENTS
Before beginning, confirm the following:
You have access to the club's CourtReserve account with admin permissions
You have access to your club's Stripe Dashboard at dashboard.stripe.com
The S700 or WisePOS E reader is available and ready for setup
Setup Steps
Step 1 - Charge and Connect to WiFi
Before registering the reader, it must be powered on and connected to the internet.
Locate the battery compartment on the back of the reader. Insert the battery and secure the cover.
Connect the reader to power using the included cable and allow it to sufficiently charge before continuing.
Press and hold the power button until the screen lights up.
Open the reader's Settings menu and connect to your WiFi network.
Step 2 - Register the Reader in Stripe
Once the reader is online, register it in the Stripe Dashboard using a pairing code generated on the device.
Generate a Pairing Code on the Reader
Swipe right from the left edge of the reader screen to reveal the menu.
Tap Settings and enter the admin passcode: 07139.
Tap Generate Pairing Code. A unique three-word code will appear on the screen.
Register the Reader in the Stripe Dashboard
Go to dashboard.stripe.com and log in.
Navigate to Payments > Terminal > Readers.
Click the Locations tab and press + Create Location. Complete the location details and save. A location must be created before a reader can be registered.
Return to the Readers tab, click the location you just created, and click Register reader in the top right.
Select Pairing code as the registration method. Enter the three-word code displayed on your reader and click Next.
Step 3 - Connect the Reader to CourtReserve
After registering the reader in Stripe, connect it to your CourtReserve account.
Log in to the club's CourtReserve account.
Navigate to Settings > Billing Settings.
Click the Integrated Payments icon.
Scroll down to locate the Terminals table.
Click + Discovery. CourtReserve will automatically detect and add the reader to the table.
Note: If the reader does not appear after clicking + Discovery, confirm it is online in the Stripe Dashboard and that both Stripe and CourtReserve are connected to the same account.