INTRODUCTION
Feature Summary: The Guests Report generates a list of guests added to court reservations or registered into events, along with details about the member who brought them. Use this report to monitor guest activity, verify guest policies, and export data for further review.
Use Cases:
Review which members are bringing guests to reservations and how frequently
Verify that guest phone numbers and names are being collected consistently
Cross-reference guest activity with specific date ranges, reservation types, or courts
Export guest data to Excel or PDF for reporting or audit purposes
NAVIGATION
In the admin panel, go to Reports > Guests Report.
OVERVIEW
The Guests Report pulls guest records based on the report criteria and output columns you configure. You can filter by date range and select which data fields appear in the exported report.
Filtering by Date Range
Use the Reservation Start and Reservation End date fields to limit results to guests included in reservations booked within a specific time period. Leave these fields blank to return all guest records regardless of date.
The arrow buttons between the date fields allow you to step forward or backward through date periods quickly.
Setting Up Report Output
The Setup Report Output section lets you choose which columns appear in your report. Select the checkbox next to each field you want to include. Use Check All to select every available column at once.
Available output columns include:
Guest First Name - The first name of the guest
Guest Last Name - The last name of the guest
Guest Phone Number - The phone number associated with the guest
Reservation Date/Time - The date and time of the reservation the guest was added to
Member # - The member number of the member who added the guest
First Name - The member's first name
Last Name - The member's last name
Email - The member's email address
Membership - The membership type associated with the member
Confirmation # - The reservatio confirmation number
Reservation Type - The type of reservation the guest was added to
Courts - The court(s) associated with the reservation
Guest Full Name - The guest's full name as a combined field
Guest Owner Full Name - The full name of the member who brought the guest
Instructors - Any instructors associated with the reservation
Created By - The system user who created the reservation
Payment Status - The payment status of the reservation
Day of the Week - The day of the week the reservation occurred
Running and Exporting the Report
Once your filters and output columns are configured, click Run Report to generate results.
Note: This report can be exported to Excel or as a PDF using the export options available after the report runs.
You can also save your current configuration using Save Report and retrieve it later via Saved Reports.
