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Enterprise Billing

Enterprise Billing Setup & Management

Written by Kim Lehman

INTRODUCTION

Feature Summary: Enterprise Billing Management in CourtReserve provides enterprises with the tools to oversee and manage billing across multiple locations within their network of locations. This feature ensures accurate financial tracking and visibility control, allowing for seamless integration of new locations into the billing cycle.

Use Cases: Ideal for organizations with multiple locations, this feature centralizes billing operations, making it easier to manage, and monitor, and process the monthly subscription payment


SETUP REQUIREMENTS

  • Your organization is set up as an Enterprise.

  • You should have multiple locations in your Enterprise.

  • At least one person in your Enterprise holds the role of Enterprise Manager. If you cannot create this role, contact the Customer Success team.


Enterprise Billing Overview

Enterprises that choose Enterprise Billing instead of Monthly Per Location Billing will find a Billing tab in their Enterprise navigation.

What is Enterprise Billing?

Enterprise Billing consolidates the subscription billing for all your locations into a single monthly payment. Rather than handling subscription payments separately for each organization, Enterprise Billing simplifies financial management by combining all subscription charges into one monthly payment.


Setup and Coordination

To set up Enterprise Billing, please contact your Engagement Coordinator or our Customer Success Team. Once Enterprise Billing is configured, the Enterprise Manager will have access to four tabs in the Billing Details section:

  1. Billing

  2. Payment Profiles

  3. Payments

  4. Locations


Billing Details

This section provides an overview of your monthly payment structure. Editing this tab is restricted to CourtReserve Representatives.


Payment Profiles

Here you can view and manage the payment method on file, whether ACH/eCheck or Credit Card, for processing your monthly Enterprise Billing payments. If you need to update your payment method, you can create a new payment profile. Once a new profile is added, old ones can be removed.


Payments

This section contains a history of past payments and receipts, allowing you to track your billing history.

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