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CourtReserve Webinars, Catalyst, Academy, and Other Events

Connect, Learn, and Grow with CourtReserve Through Educational Events, Training, and Webinars

Written by Mari Bern

INTRODUCTION

Feature Summary: CourtReserve offers several ways for clients to learn the platform, connect with other club owners, and stay current on new features, including live webinars, an in-person conference tour, a hands-on training event for onboarding clubs and new staff, and additional industry events where clients can meet the CourtReserve team.

Use Cases:

  • Register for a webinar to see what is new on the CourtReserve platform

  • Attend CourtReserve Catalyst for hands-on training and a first look at the product roadmap

  • Attend CourtReserve Academy for hands-on platform training during onboarding or when ramping up new staff

  • Meet the CourtReserve team at industry trade shows and events across North America


OVERVIEW

Running a successful club takes more than software. It takes training, community, and a partner who is invested in your growth. CourtReserve builds these opportunities to give clients direct access to our team, to each other, and to the strategies that help clubs grow.

Each of these opportunities reflects a different way we invest in that relationship:

  • CourtReserve Academy gives onboarding clubs and new staff hands-on, instructor-led training to get fluent on the platform fast.

  • CourtReserve Webinars keep clients current on new features without requiring travel or a large time commitment.

  • CourtReserve Catalyst brings our team on the road to train clients in person and gather feedback that shapes what we build next.

  • Other Events put our team in the room at the industry shows and conferences where clients already are.

Together, these programs are part of how CourtReserve supports clients beyond the platform itself. The goal is simple: help every club succeed, not just get set up.


CourtReserve Academy

CourtReserve Academy is a hands-on, instructor-led training event for clubs getting started on the platform and for staff who need to come up to speed fast. Rather than learning the platform piece by piece after go-live, participants learn the concepts behind how CourtReserve works and why it is built the way it is, then apply what they learn to real club scenarios in a live software playground.

Academy runs over a day and a half: a full day of instruction covering the settings everything else depends on, followed by a half day of hands-on practice with the daily workflows staff use most.

  • Day 1 (full day): Members, Memberships, Payments & Billing, Bookable items, Booking types, System users and notifications

  • Day 2 (half day): Member profiles, Player check-in, Front desk operations and reporting

Every session ties back to the Club Growth Flywheel (Organize, Manage, Engage, Customize, Expand), showing how each piece fits into overall club growth.

Clubs that attend Academy onboard faster and make better-informed setup decisions once they go live, since the choices made early in onboarding often hold up for months or years afterward. Academy is also useful for staff joining a club that already runs on CourtReserve, since new hires often inherit a system nobody walked them through.

Academy is distinct from Catalyst: Academy covers foundations for clubs in or near onboarding, while Catalyst is aimed at clubs already up and running who want strategy, roadmap, and time with other operators.

What is included:

  • A full day of instruction and activities, plus a half day of hands-on skill building

  • A live software playground for practicing real club scenarios

  • A sandbox account for your facility to keep, so your team can continue training and testing after the event

  • Networking with other clubs at a similar stage

Who it's for:

  • Clubs that have committed to CourtReserve and are beginning onboarding

  • Clubs currently in onboarding

  • Clubs that recently finished onboarding and want their team sharper

  • New staff joining a club already running on CourtReserve

Location: Old Coast Pickleball, St. Augustine, FL

Upcoming dates:

Dates

Registration

October 5 to 6, 2026

Buy tickets here

November 2 to 3, 2026

Buy tickets here

December 7 to 8, 2026

Buy tickets here


Lunch and Learn Webinars

CourtReserve webinars are live sessions covering what is new on the platform. Clients can register for upcoming sessions or watch past webinars at any time.

September

  • Thursday, September 17 - Swish Tournaments Integration - Register

  • Tuesday, September 22 - Courtside Conversations: The Evolution of Coaching - Register

  • Thursday, September 24 - Pro Shop - Register

  • Monday, September 28 - CourtSide Conversations: What's Actually Working: Marketing Playbooks from Racquet Clubs Growing Right Now - Register

October

  • Thursday, October 1 - New Ratings Integrations - Register

  • Thursday, October 8 - CourtReserve Pulse Updates - Register

  • Thursday, October 15 - What's New in CR - Register

  • Thursday, October 22 - CourtReserve Network™ - Register

  • Tuesday, October 27 - CourtSide Conversations: Building the Next Generation of Racquet Sports Directors & Instructors - Register

November

  • Thursday, November 5 - Tournaments - Register

  • Thursday, November 19 - Set up New 2027 Memberships - Register

December

  • Tuesday, December 1 - CourtSide Conversations: From the Club to the Campus: Building a Successful College Tennis Program - Register

Free and open to all CourtReserve users.

View all webinars: CourtReserve Webinars


CourtReserve Catalyst

Catalyst is the CourtReserve user conference tour, held across multiple cities each year. Clients get expert-led training from the CourtReserve team, hands-on workshops, and a first look at the upcoming product roadmap, alongside the chance to network with other power users.

What is included:

  • A seat in all conference sessions, including classroom and small-group training

  • A panel discussion covering best practices and tips

  • A preview of the CourtReserve 2026 product roadmap

  • Breakfast, lunch, and snacks during the event

Note: Travel and accommodation are not included in the ticket price.

Quick FAQ:

  • Cost: $99 per ticket (limited-time anniversary pricing; subject to increase for future venues)

  • Can I bring my team? Yes, subject to availability. Clients are encouraged to purchase tickets for multiple team members.

  • Dress code: Professional casual

Register by city:

City

Dates

Registration

Orem, Utah

November 11, 2026

St. Augustine, FL

December 9, 2016


Other Events

CourtReserve also shows up at industry trade shows and conferences across North America and the UK. These are opportunities to get live tech support, see product demos, and connect with the CourtReserve team in person, even outside of a CourtReserve-hosted event.

Future events:

Event

Dates

Location

Details

IAPPF Regional Meetup - Free for CourtReserve clubs using code IAPPFcomp at registration

September 18, 2026

Dallas, TX

General Assembly of YMCAs

September 18 to 19, 2026

New Orleans, LA

RSPA 2026 World Racquets Conference

September 20 to 23, 2026

Dallas, TX

Racket Sports Business Expo UK

October 1, 2026

Sywell Aerodrome, Northamptonshire, UK

RacquetX City Series Chicago

October 6, 2026

Saddle & Cycle Country Club, Chicago, IL

Pickleball Innovators Summit

October 12 to 14, 2026

The Westin La Paloma Resort & Spa, Tucson, AZ

World Pickleball Convention

October 16 to 18, 2026

Palm Beach, FL

Details coming soon

The IAPPF International Conference and Expo 2026

November 17 to 19, 2026

Orlando, FL

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