INTRODUCTION
Feature Summary: CourtReserve offers several ways for clients to learn the platform, connect with other club owners, and stay current on new features, including live webinars, an in-person conference tour, a hands-on training event for onboarding clubs and new staff, and additional industry events where clients can meet the CourtReserve team.
Use Cases:
Register for a webinar to see what is new on the CourtReserve platform
Attend CourtReserve Catalyst for hands-on training and a first look at the product roadmap
Attend CourtReserve Academy for hands-on platform training during onboarding or when ramping up new staff
Meet the CourtReserve team at industry trade shows and events across North America
OVERVIEW
Running a successful club takes more than software. It takes training, community, and a partner who is invested in your growth. CourtReserve builds these opportunities to give clients direct access to our team, to each other, and to the strategies that help clubs grow.
Each of these opportunities reflects a different way we invest in that relationship:
CourtReserve Academy gives onboarding clubs and new staff hands-on, instructor-led training to get fluent on the platform fast.
CourtReserve Webinars keep clients current on new features without requiring travel or a large time commitment.
CourtReserve Catalyst brings our team on the road to train clients in person and gather feedback that shapes what we build next.
Other Events put our team in the room at the industry shows and conferences where clients already are.
Together, these programs are part of how CourtReserve supports clients beyond the platform itself. The goal is simple: help every club succeed, not just get set up.
CourtReserve Academy
CourtReserve Academy is a hands-on, instructor-led training event for clubs getting started on the platform and for staff who need to come up to speed fast. Rather than learning the platform piece by piece after go-live, participants learn the concepts behind how CourtReserve works and why it is built the way it is, then apply what they learn to real club scenarios in a live software playground.
Academy runs over a day and a half: a full day of instruction covering the settings everything else depends on, followed by a half day of hands-on practice with the daily workflows staff use most.
Day 1 (full day): Members, Memberships, Payments & Billing, Bookable items, Booking types, System users and notifications
Day 2 (half day): Member profiles, Player check-in, Front desk operations and reporting
Every session ties back to the Club Growth Flywheel (Organize, Manage, Engage, Customize, Expand), showing how each piece fits into overall club growth.
Clubs that attend Academy onboard faster and make better-informed setup decisions once they go live, since the choices made early in onboarding often hold up for months or years afterward. Academy is also useful for staff joining a club that already runs on CourtReserve, since new hires often inherit a system nobody walked them through.
Academy is distinct from Catalyst: Academy covers foundations for clubs in or near onboarding, while Catalyst is aimed at clubs already up and running who want strategy, roadmap, and time with other operators.
What is included:
A full day of instruction and activities, plus a half day of hands-on skill building
A live software playground for practicing real club scenarios
A sandbox account for your facility to keep, so your team can continue training and testing after the event
Networking with other clubs at a similar stage
Who it's for:
Clubs that have committed to CourtReserve and are beginning onboarding
Clubs currently in onboarding
Clubs that recently finished onboarding and want their team sharper
New staff joining a club already running on CourtReserve
Location: Old Coast Pickleball, St. Augustine, FL
Upcoming dates:
Dates | Registration |
October 5 to 6, 2026 | Buy tickets here |
November 2 to 3, 2026 | Buy tickets here |
December 7 to 8, 2026 | Buy tickets here |
Lunch and Learn Webinars
CourtReserve webinars are live sessions covering what is new on the platform. Clients can register for upcoming sessions or watch past webinars at any time.
September
Thursday, September 17 - Swish Tournaments Integration - Register
Tuesday, September 22 - Courtside Conversations: The Evolution of Coaching - Register
Thursday, September 24 - Pro Shop - Register
Monday, September 28 - CourtSide Conversations: What's Actually Working: Marketing Playbooks from Racquet Clubs Growing Right Now - Register
October
Thursday, October 1 - New Ratings Integrations - Register
Thursday, October 8 - CourtReserve Pulse Updates - Register
Thursday, October 15 - What's New in CR - Register
Thursday, October 22 - CourtReserve Network™ - Register
Tuesday, October 27 - CourtSide Conversations: Building the Next Generation of Racquet Sports Directors & Instructors - Register
November
December
Tuesday, December 1 - CourtSide Conversations: From the Club to the Campus: Building a Successful College Tennis Program - Register
Free and open to all CourtReserve users.
View all webinars: CourtReserve Webinars
CourtReserve Catalyst
Catalyst is the CourtReserve user conference tour, held across multiple cities each year. Clients get expert-led training from the CourtReserve team, hands-on workshops, and a first look at the upcoming product roadmap, alongside the chance to network with other power users.
What is included:
A seat in all conference sessions, including classroom and small-group training
A panel discussion covering best practices and tips
A preview of the CourtReserve 2026 product roadmap
Breakfast, lunch, and snacks during the event
Note: Travel and accommodation are not included in the ticket price.
Quick FAQ:
Cost: $99 per ticket (limited-time anniversary pricing; subject to increase for future venues)
Can I bring my team? Yes, subject to availability. Clients are encouraged to purchase tickets for multiple team members.
Dress code: Professional casual
Learn more: CourtReserve Catalyst
Register by city:
Other Events
CourtReserve also shows up at industry trade shows and conferences across North America and the UK. These are opportunities to get live tech support, see product demos, and connect with the CourtReserve team in person, even outside of a CourtReserve-hosted event.
Future events:
Event | Dates | Location | Details |
IAPPF Regional Meetup - Free for CourtReserve clubs using code | September 18, 2026 | Dallas, TX | |
General Assembly of YMCAs | September 18 to 19, 2026 | New Orleans, LA |
|
RSPA 2026 World Racquets Conference | September 20 to 23, 2026 | Dallas, TX | |
Racket Sports Business Expo UK | October 1, 2026 | Sywell Aerodrome, Northamptonshire, UK | |
RacquetX City Series Chicago | October 6, 2026 | Saddle & Cycle Country Club, Chicago, IL | |
Pickleball Innovators Summit | October 12 to 14, 2026 | The Westin La Paloma Resort & Spa, Tucson, AZ | |
World Pickleball Convention | October 16 to 18, 2026 | Palm Beach, FL | Details coming soon |
The IAPPF International Conference and Expo 2026 | November 17 to 19, 2026 | Orlando, FL |
