Feature Summary: Players find your club's tournaments on the member portal and mobile app, check which divisions they can enter, and register in a few steps. They can add a partner, sign waivers, answer registration questions, and pay, then return to the tournament page to pay a balance, leave a waitlist, or withdraw.

Use Cases:

Note: This article is written from the player’s point of view, so “you” in the steps means the player. Use it to follow along when helping a player register, or share sections with players at your club.

Players can see your club's upcoming tournaments, including tournaments that are still open for registration, starting soon, or in progress. Completed and canceled tournaments aren't listed.

Players can:

This article shows the mobile app. Players can also register on the member portal, which has the same pages and steps in a wider layout. For the differences, see Using the Member Portal below.

On the member portal, click Tournaments in the top menu, then List or My Tournaments.

The Tournaments page lists your club's upcoming tournaments, with a count at the top (for example: "3 tournaments").

Each tournament card shows:

If the player has already registered, a strip at the top of the card shows their status, such as You’re registered, Awaiting payment, Waiting on club approval, or You’re on the waitlist.

To open a tournament, tap its card.

To open filters and sorting, tap the filter icon at the top right. Choose your options, then tap Apply.

The top of the tournament page shows the tournament's format, dates, price (for example: "$25-$40 per division"), how many divisions are open to the player (for example: "2 of 4 divisions open to you"), prize money if any, the host club, and when registration closes.

After you register, it shows how many divisions you’re in and how many more are open to you.

When registration isn't open, the page says so instead (for example: Registration opens Oct 8 or Registration is closed).

Note: If a tournament is for members only, players without a membership can still see the tournament and its divisions, but they can’t register. Instead, a message explains that the club’s members can enter, with a See membership options button.

A line above the divisions sums up what's open to the player (for example: "2 of 4 open to you · $25-$40 per division"). Divisions are grouped by day. Each division shows its name, fee, date, and how many spots are left (for example: "16 spots left").

Tap the arrow on a division to see its details, including its type (for example: "Singles · Men"), how full it is (for example: "0 of 16 players"), its fee, and its prize money. Divisions may also show skill level and age requirements, and who has already registered.

Each division shows the player's status if they've registered, such as You're registered, You're on the waitlist, Awaiting club approval, or Awaiting payment.

Divisions the player can't enter, such as divisions for a different gender or skill level, are grouped under "[number] divisions you can't enter." Tap it to see them.

Note: If a division is limited by gender or age and the player's profile doesn't include it, the division shows Add your details. The player adds their gender and date of birth, then taps Save & recheck.

The tournament page has three tabs: Divisions (above), Details, and Agreements.

If the tournament takes online payments, a timer shows how long you have to pay (for example: "You have 15 minutes to finalize payment"), and the Checkout page opens when you tap Register:

Note: If a promo code brings your total to $0.00, you can complete checkout without a saved card.

A Payment Receipt appears with your receipt number, the division, and how you paid. Tap Done. A receipt is also emailed to you.

If the division is free, you go back to the tournament page, and the message "You're entered." appears.

Note: If the timer on the Checkout page runs out before you pay, your spot goes back to the pool.

Note: If two divisions start at the same time, a warning appears. To enter both, check I understand and want both.

Note: If a division is full, you join its waitlist instead. Nothing is charged until a spot opens and the club moves you in. The button reads Join waitlist.

For doubles divisions, choose your partner under Doubles partner.
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Continue stays grayed out until you choose one of these options:

​Note: Guests and invitations aren't available when joining a waitlist. Invitations aren't available for members-only tournaments. A spot isn't held for an invited partner.

If the tournament has waivers you haven't signed yet, a notice before Register shows how many need your signature (for example: "3 waivers need your signature"), and the button reads Continue.
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Register stays grayed out until every waiver is signed. One signature covers every division you're entering. Your club's waiver may also be included, if you haven't signed it yet.

After you register, the division shows You're registered, and your registration appears under Your entries at the top of the tournament page.

It also appears under My Bookings on the home screen of the mobile app.

If you register for more than one division, or you don't pay right away, a confirmation shows how each division went:

If money is owed, tap Pay [amount], or Pay later if no payment timer is running. If the club requires online payment, a timer shows how long your spot is held. If it runs out, your spot is released.

If you invited a partner, the confirmation shows that the registration link is being sent to them.

After registering, your entries are listed under Your entries on the tournament page, with each division's status and schedule:

To enter another division, tap Add another division, or check another division and tap Continue.

If family members are registered for the tournament, their entries are also listed under Your entries, under their name.

In the mobile app, your registration also appears under My Bookings on the home screen, with your partner's name for doubles.

Note: You can also open your registration from My Tournaments, or from View My Registration in your registration email.

To pay for an entry that’s Awaiting payment, tap Pay now on the division. The division also shows the amount due. Balances that the club collects are paid from My Balance.

To leave a waitlist, tap Leave waitlist on the division. The message "You left the waitlist." appears.

To switch to a different division or change your doubles partner, tap Manage on the entry under Your entries. If you change divisions, your fee is updated to the new division’s price. If you aren’t eligible for the new division, such as when your rating is outside its range, your entry is held for the club to review. If you change partners, the tournament’s refund and approval rules apply. The partner search shows every club member, and players who aren’t eligible for the division are marked.

A message confirms that you've withdrawn and what happens with your refund (for example: "Withdrawn. Your $40 refund request was sent to the club for approval."). Depending on the tournament, refunds are either sent automatically or need the club's approval first.

Note: If you withdraw just yourself from a doubles division, your partner stays registered and is listed as looking for a partner.

Note: If withdrawals are closed, the tournament page says so, and players need to ask the organizer.

Players get emails as their registration changes:

The Registration received email shows the division, the player's status (for example: Confirmed), the date, the entry fee, and, when they apply, the partner, amount paid, and waitlist position. It may also include:

If the club registers the player, the email says "the club has registered you."

Most of these can also be sent by text or push notification, depending on your club’s and the player’s notification settings. Players manage these in the Tournaments section of their notification preferences. If a family member doesn’t have their own email address, their emails go to the family’s primary contact.

Note: Players aren't emailed when payment is due, and partners aren't emailed when they're added to a doubles entry.

Note: The green text in this example is custom text added by the club.

Players can also find and register for tournaments on the member portal. The steps are the same, with a few differences: