INTRODUCTION
Feature Summary: Charge to account posts a point-of-sale transaction as an unpaid fee to a member's billing transactions instead of collecting payment at checkout. System users can suspend a member's ability to charge point-of-sale transactions to their account in two ways.
Use Cases:
Stop inactive or suspended members from charging point-of-sale transactions to their account
Block specific members, such as children on a family membership, from charging purchases to the account
PREREQUISITES
System users know how to launch the POS and process a transaction.
SETUP REQUIREMENTS
Inactive or Suspended Members
To stop inactive or suspended members from charging POS transactions:
Launch the POS and add items to the shopping cart.
Go to POINT OF SALES > SETTINGS.
Check the Do Not Allow Suspended or Inactive Members to Charge POS Items box.
Click Save changes.
Restrict Selected Members
To stop a specific member from making POS transactions:
Open a player's profile page.
Make sure the Details tab is selected.
Scroll down to the Charge to Account Not Allowed on POS line.
Check the box to enable this feature.
Click Save Changes.
To restrict a member of a family account (e.g. a child):
Navigate to MEMBERS > FAMILES on the side menu.
Select a family and view the Family Members tab.
Locate a member's name and click the Details icon.
Scroll down to the Charge to Account Not Allowed on POS line.
Check the box to enable this feature.
Click Save Changes.
Note: Only system users can enable this restriction on POS charges to member accounts.
ADMIN PERSPECTIVE
When club staff try to charge a transaction to an account, but the member has restricted permissions, the POS screen displays an error message. To complete the transaction, the member needs to use a different payment method.
