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Membership Report

What You Can Track in the Memberships Report

Ashley Owens avatar
Written by Ashley Owens
Updated over 3 weeks ago

INTRODUCTION

Feature Summary: Generate a list of membership type activity.

Use Cases: System users can generate a list of records that show when a membership type was applied, canceled, or expired. Applied means a membership type was added to a user account. Applied usually means purchased by a member, though other means are possible (e.g. an admin assigned a membership type to the member). It is possible to see the same member's name multiple times on a list if a member purchased a membership type, let it lapse, and then purchased the same type later.


SETUP REQUIREMENTS

The Memberships Report allows you to report on start/end dates, cancellation and suspension dates, and much more.

The Memberships Report is a great resource for reporting on

  • Assignment Type: Individual or Family membership

  • Membership Type: You can select specific memberships to review

  • Membership Start From/To: Filter based on Membership start/end dates

  • Next Payment Date From/To: Filter by memberships with payments on X date(s)

  • Membership Canceled From/To: Use these filters to see membership cancellations

Additionally, under the Setup Report Output section, you can filter by the following:

  • Member #

  • Member Name

  • Family ID

  • Family

  • Membership Name

  • Assignment Type: Individual or Family Membership

  • Start Date: When this Membership started

  • Next Payment Date: The next payment date for the membership dues

  • Frequency: Is this membership type Monthly, Quarterly, Annual, One Time, Custom?

  • Amount: How much did this membership cost?

  • Amount with Tax: How much did this membership cost with tax?

  • End Date: When Membership will end

  • # of Billing Cycles: The amount of billing cycles that have been generated for this membership

  • Status: Is this membership Active, Inactive, Cancelled, or Suspended?

  • Cancelled Date: When the Membership was cancelled

  • Suspended On: When this account was suspended

  • Cancellation Reason: Why the Membership was cancelled

  • Suspended Reason: Why the Membership was suspended

Once you have finished customizing the filters, simply press ‘Run’ to populate the report. Don’t forget to use the ‘Save Report’ option to save this report for future use. Once you have run the report, you can Export the information to Excel or as a PDF.

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