INTRODUCTION
Feature Summary: The Discontinued setting lets you:
Remove items from active sale without deleting them
Preserve sales history and reporting accuracy
Keep inventory records intact for audits or reference
Prevent staff or members from accidentally selling retired items
Use Cases: You may want to discontinue an item when:
A product is no longer offered (e.g., old merchandise, expired food items)
An item has been replaced by a new version or SKU
Seasonal items are no longer available
You want to clean up active POS listings without losing data
OVERVIEW
Discontinuing an item allows administrators to stop selling a product while keeping it in the system for reporting, historical transactions, and recordkeeping. Discontinued items are no longer available for purchase but remain accessible in your inventory list.
This is helpful when an item is seasonal, replaced by a new version, or permanently retired.
Navigation
Navigate to: POINT OF SALE > ITEMS > ITEM LIST
How to Discontinue an Item
From the Item List, locate the item you want to discontinue.
Click Edit on the right side of the item row.
Scroll to the bottom of the item settings page.
Check the Discontinued box.
Click Save Changes in the bottom-right corner.
What Happens After Discontinuing an Item
The item will no longer appear as an option for sale in the Point of Sale.
Existing transaction history remains unchanged.
The item stays in your system and can be reactivated later if needed.