Feature Summary: The lock icon on the scheduler tells system users that a reservation can’t be dragged to a new time or court, or resized, directly on the scheduler. A locked reservation can still be opened and edited by clicking it, based on the system user’s regular permissions.

Use Cases:

The lock icon appears in the top-left corner of a reservation block on the scheduler. It can appear for any of the reasons below.

When Enable Drag & Drop is not selected, all reservations, events, lessons, and leagues on the scheduler display a lock icon. This prevents reservations from being moved or resized by accident.

To move reservations by dragging them:

The checkbox setting is saved for each system user. It stays the same after the page is reloaded or the system user logs out and back in.

Note: The lock icons don’t update until the scheduler is refreshed. Click the refresh icon below Filter any time you select or clear Enable Drag & Drop.

Note: Clicking a locked reservation still opens it, so you can edit details without turning on drag and drop, as long as you have permission to edit the reservation.

A reservation displays a lock icon if the system user doesn’t have permission to edit it. For example: A system user who can only edit their own reservations sees a lock icon on reservations made by other system users.

Permissions that affect this include editing all or own events, editing all or own reservations, and managing leagues.

If your organization uses the Combo Courts feature, one physical space can be set up as multiple bookable courts. For example, a tennis court can be divided into two pickleball courts.

When one of the courts in a combo court is booked, the connected court is blocked and displays a lock icon with an “in use” message. This prevents the same space from being double-booked. This lock appears even when Enable Drag & Drop is selected.

For example: A Pickleball Social event is booked on Pickleball Court #1 and Pickleball Court #2 from 6 PM–8:30 PM. Because those pickleball courts share space with the tennis courts, Tennis Court #1 and Tennis Court #2 display a lock icon with the message Pickleball Court #1 in use and Pickleball Court #2 in use for the same time.

If Disable Drag & Drop On Courts Schedulers is checked on a system user’s profile, the Enable Drag & Drop checkbox is hidden for that system user, and reservations on their scheduler stay locked. The default setting is not checked.

To update this setting:

Note: Admins can update this setting. Sub-admins need the Can Manage Sub-Admins permission.

Drag and drop is also not available on mobile layouts.

Can I still edit a reservation that shows a lock icon?

Yes, as long as you have permission to edit it. The lock only prevents dragging and resizing on the scheduler. Click the reservation to open and edit it.

Why don’t I see the Enable Drag & Drop checkbox?

Your system user profile may have Disable Drag & Drop On Courts Schedulers checked, or you may be viewing the scheduler on a mobile layout. A system user with access to Settings > Organization Settings > System Users can clear this setting on your profile.

Why do I see a lock icon on a court that has no reservation?

The court is likely part of a combo court. When a connected court is booked, the shared space is blocked and displays a lock icon with an “in use” message. This lock appears whether or not Enable Drag & Drop is selected.

Will my drag and drop setting reset when I log out?

No. The Enable Drag & Drop setting is saved for each system user and stays the same until it is changed.