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Beta Status: Introducing CourtReserve Network™

Help Players Discover Your Club Through the CourtReserve Network

Written by Mari Bern

This feature is currently in Beta, meaning it's actively being tested and refined before a full release. Access is based on geographic location rather than individual club enrollment, and all clubs and players in Florida currently have access, with nothing for a club to enable. Florida was chosen first because it has one of the highest concentrations of CourtReserve clubs in the country, spanning tennis, pickleball, and padel, making it a strong testing ground. Unlike other Beta features, new clubs can't be added to this rollout individually; CourtReserve plans to expand access by region as it gathers feedback from players and clubs.

INTRODUCTION

Feature Summary: CourtReserve Network, accessed via Explore in the CourtReserve app, lets players discover clubs, courts, and activities near them, whether or not they're logged in. It's currently in beta across Florida.

Note: If your organization doesn't currently allow players to create an account online, your club won't display in the Network.

Use Cases:

  • Get discovered by players searching for a place to play near them

  • Give players a way to browse your courts, activities, and amenities before they ever create an account

  • Let current members navigate between every club they belong to from one place

  • Help players find the right club or activity using filters like sport, court type, and amenities


OVERVIEW

What is the CourtReserve Network?

CourtReserve Network brings together clubs, courts, and activities from across CourtReserve into one searchable experience, accessed via Explore in the CourtReserve app, so players can find somewhere to play without already knowing which club to look for.


Who can access it?

Anyone who opens the CourtReserve app can access the Network, whether or not they're logged in.

  • Not logged in: Players land directly on the Network when they open the app. They can browse clubs and activities near them, but they can't book a court, register for an event, or join a club until they log in or create an account.

  • Logged in: Players land on their default club's dashboard, the same experience they're used to today. From there, they can still get to the Network at any time by tapping Explore.

Note: During this initial V1 release, logged in players will also see the Explore option from a mobile browser after logging in. Explore isn't available on a mobile browser for players who aren't logged in.


What does this mean for my members?

If your members log in, they'll access your club the same way they do today. Once logged in, they stay logged in until they log out, so opening the app lands them right on their default club's dashboard, just like before; nothing about the dashboard itself changes. If they belong to more than one club, they can also get there by opening My Clubs and selecting your club. The one visible difference is the app footer. See The New CourtReserve App Footer below for what to expect.


Benefits for players who aren't logged in

Before this, a player had to already know which club to search for, and create an account or log in to access that club's information and see anything. Now, a player can open the app, without an account or a login, and:

  • See clubs and activities near their location

  • Search for a specific sport, club name, or activity

  • Compare courts, pricing, and availability across multiple clubs

  • Decide where to play before creating an account anywhere

For example: A brand-new player who has no idea where to start with padel can open the CourtReserve app, search for padel, and immediately see every participating club nearby that offers it, along with pricing and court availability. They can compare a few clubs, decide which one fits best, and only then create an account to book their first court.


Can my club choose not to be listed?

Yes. Admins can turn off their club's Network visibility from Settings > Organization Settings > CourtReserve Network. When a club isn't listed:

  • Players who aren't logged in won't see that club in the Network

  • Members who are logged in can still access the Network by tapping Explore, but that club won't appear in it

  • Members can still log in and use their club as usual; this setting only affects the club's Network listing

However, if your club opts in, here's an example of what players see when they view your listing:


See the CourtReserve Network Settings article for the full field-by-field breakdown.


The New CourtReserve App Footer

Every player in the Florida beta uses the same footer navigation. It's universal across the CourtReserve app, and it's how players get to the Network and everything else. One icon changes depending on login status: it shows Login when a player isn't logged in, and switches to Account once they are.

Example of the footer when a player isn't logged in:

Example of the footer when a player is logged in:

Here's a breakdown of each option on the footer:

  • Explore - Opens the Network, where players can browse and search for clubs and activities near them. See the CourtReserve Network - Explore Overview article for a full breakdown of everything inside it.

  • Calendar - Shows a calendar of upcoming activities near the player's location, such as open play, lessons, and clinics.

  • + (Create) - Opens a quick actions menu. If the player is logged in, it shows options tied to the club they're currently accessing. If the player isn't logged in, it shows with five options: Book a court (reserve at any club), Register for an event (leagues, clinics & tournaments), Book a pro (lessons near you), Register for a tournament (tournaments near you), and Send feedback (tell us what is working with the CourtReserve Network and what is not).

  • My Clubs - Opens Your Clubs & Bookings, with two tabs: My clubs, listing every club the player belongs to, and Bookings, showing court time, activities, and lessons booked across all of those clubs in one place. Players who aren't logged in are prompted to log in from here. When a member is logged in and selects a club, or is defaulted to their club the next time they use the app, they see that club's dashboard as usual, along with the new footer.

  • Login / Account - Opens the login screen for players who aren't logged in yet, with options to log in by email and password, continue with Google, or create a new account. Once a player logs in, this icon becomes Account and opens the same account menu available elsewhere in CourtReserve.

Example of the footer when a player isn't logged in and they tap Login:

Example of the footer when a player is logged in and they tap Account:


Share a Club Listing

Every club listing has a Share button that opens a native share sheet: a direct, bookable link, a scannable QR code, and one-tap sharing to recent contacts or any installed app, text, email, social, and messaging apps included. This turns any club's Explore listing into something a player can pass along instantly, whether they're recommending a court to a friend or a club is sharing its own listing on social media or in a signature. Combined with Favorites and the guest-friendly booking flow, it gives clubs another low-friction way for new players to discover and book them.


Where Players Land

Where a player lands when they open the app depends on their situation:

Situation

Where They Land

Footer

Opening the app for the first time

Explore, so they can browse clubs and activities near them right away. If they grant location access, the Network defaults to where it detects their device to be located.

Explore, Calendar, +, My Clubs, Login

Returning to the app without being logged in

Explore, same as a first-time player

Explore, Calendar, +, My Clubs, Login

Returning to the app while already logged in

Their default club's dashboard

Explore, Calendar, +, My Clubs, Account


Searching and Filtering the Network

Search by location or keyword

At the top of the Network, players can see their current location and search by keyword, such as a sport, a club name, or a specific activity.

  • Players can change their location by zip code to browse a different area

  • The search bar accepts natural phrases, such as a sport and a time of day

  • Results update to show clubs and activities near the selected location

Example of a player searching by location:

Example of a player searching by sport, then selecting Clubs near you to view results as a List or Map:


Filters

Players can narrow their search using filters, including:

  • Sports - Tennis, pickleball, padel, or all sports

  • When - Any day, today, this weekend, this week, and time of day

  • Activities - Open play, lessons, clinics, camps, and competitive play

  • Court type - Indoor, outdoor, or either

  • Surface - Hard, clay, or grass

  • Distance - An adjustable radius from the player's location

  • Skill level - All, beginner, intermediate, or advanced

  • Who's playing - All ages, adults, or juniors

  • Price - Free, under $20, $20 to $50, or $50 and up

  • Amenities - Select any amenities a club offers

Note: How accurately a club appears in search results and filters, such as sport, court type, and amenities, depends on that club's Network Settings.

Example of a player using filters to find outdoor, beginner-level tennis clinics within 15 miles this weekend:


Favorites

Tapping the bookmark icon on a club, activity, or tournament card adds it to Favorites, so players can shortlist things they're interested in before they're ready to book. Logged out, favorites are tracked per device; logged in, they're tied to the player's account. Favorites are separate from My Clubs: a player can favorite a club, activity, or tournament whether or not they belong to that club, and it'll show up under Favorites either way.

Below the search bar, a filter pill showing the number of players, date, and duration (for example, "2 · Today · 1 hr") opens a Who and when panel. This is where players switch between All, My Clubs, and Favorites, along with setting player count, date, duration, and time of day for their search. My Clubs only appears once a player is logged in; logged out, the panel just shows All and Favorites. This panel's My Clubs is different from the one in the footer, which opens Your Clubs & Bookings as its own screen; this one filters the Explore feed in place, down to just the clubs a player already belongs to.


Staying Logged In

Once a player logs in, the CourtReserve Network keeps them logged in. The next time they open the app, they return to the same spot, their preferred club's dashboard, without needing to log in again.


Frequently Asked Questions

How will this impact my club or Enterprise's branded mobile app?

It won't. This update applies to the standard CourtReserve app, used by clubs that don't have their own custom branded app. Clubs with their own branded mobile app aren't affected.

What will my members see when they log in on this new CR app experience?

Once logged in, their booking experience stays the same; they'll land on their default club's dashboard just like before. The one visible change is the app footer, which now includes Explore alongside Calendar, +, My Clubs, and Account. See The New App Footer above for a full breakdown.

Can I control what my club's Network profile looks like?

Yes. From Settings > Organization Settings > CourtReserve Network, you can manage your courts, sports offered, about section, photos, and amenities, everything that displays on your club's Info tab. See the CourtReserve Network Settings article for the full breakdown.

Why isn't my club appearing on the Network?

A few things can cause this:

  • Your organization doesn't allow players to create their own accounts, which some clubs set up intentionally

  • If your club is one of the Florida clubs with access to Network Settings, the Show on CourtReserve Network toggle may be turned off

Can my club join this beta before it reaches my area?

Not currently. Access is based on geographic location rather than club enrollment, so clubs can't request or opt into the beta individually. Clubs outside Florida will gain access as CourtReserve expands to more states.

If a player isn't logged in, how do they book a court or an event?

They book through the club's existing Public Booking menu, made available within the CourtReserve app. This applies to clubs that already have Public Booking enabled. If a club doesn't have Public Booking enabled, players can still see what's available, but they'll need to create an account to make a reservation or register for an event.

How does a player create an account for the first time?

A CourtReserve account is created by joining a club, so account creation starts one of two ways: tapping Login from the footer, then Create an account from the login screen and then finding a club, or tapping Join directly from a club's Network listing. From there, they'll access the usual Let's Get Started flow to enter their email and create their account. Once they finish, they land on that club's dashboard and see the same footer as a logged-in player: Explore, Calendar, +, My Clubs, Account.

Who is listed on the CourtReserve Network / Explore?

A club shows up on the Network, and therefore in Explore, only if it uses CourtReserve software and allows players to create an account online (member portal enabled). Florida clubs can also control their listing via the Show on CourtReserve Network toggle in Settings > CourtReserve Network; clubs outside Florida don't have access to this settings page yet, so they're included by default and can't opt out. Once a club is listed, its activities, pros, and tournaments can also appear in the matching sections of Explore.

Will Explore only show clubs in Florida during the initial release?

No. Every CourtReserve club nationwide can appear in Explore and be booked through Public Booking if enabled, regardless of the club's own location. For example, a player in Florida can browse and book a club located in Tennessee.

What is gated to Florida is whether a player sees Explore at all, and that works differently depending on login status. Logged out, it depends on the player's own location: only players currently located in Florida land on Explore. Logged in, it depends on which club's dashboard is currently active: Explore only appears in the footer when that club is one of the Florida clubs included in this rollout. A member of both a Florida club and an out-of-state club sees Explore on their Florida club's dashboard, but not on the out-of-state one, though they can still reach the Network by switching to their Florida club through My Clubs.

A club outside Florida doesn't yet have access to the CourtReserve Network Settings page, so it can't customize its listing or opt out.


Network Features and Benefits

Here's a quick summary of what CourtReserve Network includes and why each piece matters:

Network Feature

Why It's Important

Explore the Network

Lets players discover clubs and activities without an account or prior knowledge of where to look

Search by location or keyword

Helps players quickly find relevant clubs and activities near them

Filters

Narrows results so players find the right sport, court type, price, or amenities

Universal app footer

Gives every player the same navigation, whether they're logged in or not

Persistent login

Keeps players signed in and returns them to their preferred club automatically

Club opt-out setting

Gives clubs control over whether they appear on the Network

Consolidated My Clubs and bookings

Lets members manage every club they belong to and see all of their upcoming activity from one place


Club Admin Resources

CourtReserve Network - Member Announcement - Share this announcement as-is, or customize it as a template, to introduce the new CourtReserve app features to your members. For a printer-friendly option, see the attached PDF.


CourtReserve Network™ is a trademark of CourtReserve.

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