INTRODUCTION

Feature Summary: The Member Audit Log provides a detailed, read-only history of actions taken by or related to a specific member in CourtReserve. This log helps system users track changes to member profiles, payment profiles, and other member-related activity for transparency, troubleshooting, and recordkeeping.

The Member Audit Log can be accessed directly from an individual member’s profile using the Audit Log button, or by filtering the main Audit Log to the Member entity type.

Use Cases: The Member Audit Log is useful when you need to:

Review changes made to a member’s profile information
Identify who updated or edited a member record
Track payment profile changes
Audit membership-related updates or status changes
Investigate support issues or member disputes
Provide accountability and transparency for administrative actions

OVERVIEW

There are two ways to view member audit activity:

Option 1: From a Member Profile (recommended)

Navigate to the member’s profile.
Click the Audit Log button.
The Audit Log opens pre-filtered to show activity related to that member only.

This is the fastest way to review actions for a specific individual.

Option 2: From the Main Audit Log

Go to Audits > Audit Log from the side panel menu.
Select the Entity Type of Member.
Use available filters (date range, action type, etc.) to narrow results.
Click Run Report.
Use the Name column to filter results for a specific member, if needed.

Understanding the Audit Log

The Audit Log provides a detailed, time-stamped record of actions taken within the system, helping you track changes, monitor activity, and maintain accountability. By using the available filters and controls, you can quickly narrow down results to find specific actions, users, or records. This section explains how to use these tools effectively and interpret the information shown in each audit log entry.

Top Filters / Controls

Action Start Date: Defines the beginning of the date range for logged actions.
Action End Date: Defines the end of the date range.
Interval: Quick-select filter for date ranges (e.g., Today (default), Yesterday, Last Month).
Navigation Arrows (← →): Move the selected date range backward or forward based on the chosen interval.
Entity Type: Filters audit log results by Entity Type.
- Options:
  - All
  - Reservations
  - Events
  - Leagues
  - Member
  - Membership
Search: Free-text search across audit log entries (e.g., names, descriptions).
Filter: Click the filter icon next to any column name to narrow down the list by specific entries.

Each row in the Member Audit Log results represents a recorded action. The columns provide the following details:

Action Type - Indicates what kind of action occurred (for example, Create, Edit).
Entity Type - Identifies the type of record affected, such as Member, Attendance, or Payment Profile.
Action By - Indicates who performed the action. This may be a system user (A), an automated system update, or the member themselves (M), depending on the action.
Created On - Displays the date and time when the action occurred.
Name - Lists the member associated with the action.
Description - Provides detailed context about what changed, such as updated profile fields, payment method details (last four digits only), or member-related updates such as member custom field updates or family updates.