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Pickleball Facility Setup
Module 3: Lessons and Pro Management
Manage Pickleball Instructor Availability
Manage Pickleball Instructor Availability

Module 3 (4/11)

Ashley Owens avatar
Written by Ashley Owens
Updated over a week ago

INTRODUCTION

  • Feature Summary: Set and update pickleball instructor availability.

  • Use Cases: To create pickleball events and lesson schedules, system admins and members/players need up-to-date instructor timetables.

Module 3 is an eleven-part quick-start guide highlighting the key steps admins should complete when creating and setting up lessons and instructors. This article is Part 4.

  1. Part 1: Create Pickleball Instructors

  2. Part 2: Configure Pickleball Sub-Admin Permissions

  3. Part 3: Manage Pickleball Instructor Types

  4. Part 4: Manage Pickleball Instructor Availability

  5. Part 5: Create Pickleball Lesson Types

  6. Part 6: Set Pickleball Lesson Rates

  7. Part 7: Set Pickleball Instructor Scheduling Restrictions

  8. Part 8: Add Pickleball Instructors to an Event

  9. Part 9: Set Up Book a Pro

  10. Part 10: Book Lessons on a Scheduler

  11. Part 11: Open Pickleball Reports

PREREQUISITES

System users must know how to create and update a pickleball instructor's User page.


SETUP REQUIREMENTS

Open an instructor's User page (SETTINGS > INSTRUCTOR SETTINGS > Instructors). Scroll down to the Instructor Availability heading.

CourtReserve hides Instructor Availability fields until the system user saves the User page at least once. Also, CourtReserve hides all Instructor Availability fields if the Is Instructor? box is not checked.

There are five ways to configure an instructor's availability. Click a link to jump to a section in this article.

  1. Create the same block of time for every day of the week.

  2. Create a recurring block of time for the same day of the week.

  3. Create two or more blocks for the same day of the week.

  4. Create a non-recurring block of time.

  5. Create a block of unavailable time.

1. Creating the same block of time every day

At the top of the table, click the plus (+) icon in the DAY row.

  • In the popup window, enter the start and end times for the period of availability and then click Save.

  • CourtReserve adds the same block of available time to each day. Optionally, click the Edit button to customize availability on a specific day or click Delete to remove the block.

2. Creating a single recurring block of time for one day

  1. Select a day and click the plus (+) icon. The row expands.

  2. Enter a start and end time for the block.

  3. Make sure the apply to all box is checked.

  4. Click Save.

  • To update or remove this block, return to the Edit User page and click the Edit or Delete button.

3. Creating two or more recurring blocks for the same day

This option builds on #2 above.

  1. Create and save the first block of time. (see above).

  2. Go to the same day and click the plus (+) icon. A new row displays.

  3. Enter a new start and end time.

  4. Leave the apply to all box checked.

  5. Click Save.

  • CourtReserve adds the new recurring block of availability.

4. Creating a non-recurring block of time

Create multiple non-recurring blocks of time or a one-off block. Users can start with a fresh block or edit an existing one. The example shows users how to edit an existing block.

Locate a block and click the Edit button.

  1. Uncheck the apply to all box.

  2. Click the Select Date field. A calendar displays.

  3. Select one date on the calendar. It's not possible to select multiple dates.

  4. Click Save.

  • CourtReserve updates the availability schedule for a single date. The red triangle next to the month and day indicates this block applies to one calendar date.

To add another non-recurring block to the same day:

  1. Go to the day row and click the plus (+) icon.

  2. Uncheck the apply to all box and fill in the fields.

  3. Click Save.

  • CourtReserve adds the block to the schedule.

5. Creating blocks of unavailable time

Use this feature to create a block of unavailable time. System users can create one or more recurring or non-recurring blocks of unavailable time.

  1. Scroll down to the Upcoming Unavailable Times field.

  2. Click the Create Unavailable Time button.

Fill in the date and start/end time fields. Click the Recurrence field and select an option: None, Daily, Weekly, Monthly, or Custom. If you select Custom, select dates on the calendar.

By default, CourtReserve adds the instructor's name to the field. Optionally, add other names if they have the same block of unavailability. When complete, click Save.

If the system finds a scheduling conflict, it displays a warning icon and link. Click the link to see the conflict and adjust the schedule as needed.

VIDEO TRAINING & RELATED WEBINARS

CLICK HERE to watch the section of Module 3's video that covers the information in this article.

Watch the entire Module 3 video to learn about lesson and instructor management.

What's next?

  1. Read Module 3, Part 5: Create Pickleball Lesson Types

  2. Read Module 3, Part 6: Set Pickleball Lesson Rates

  3. Read Module 3, Part 7: Set Pickleball Instructor Scheduling Restrictions

  4. Read Module 3, Part 8: Add Pickleball Instructors to an Event

  5. Read Module 3, Part 9: Set Up Book a Pro

  6. Read Module 3, Part 10: Book Lessons on a Scheduler

  7. Read Module 3, Part 11: Open Pickleball Reports

  8. Read Module 3, Part 1: Create Pickleball Instructors

  9. Read Module 3, Part 2: Configure Pickleball Sub-Admin Permissions

  10. Read Module 3, Part 3: Manage Pickleball Instructor Types

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